TM SIM Registration Online in the Philippines (2025)

Registering your TM SIM card is mandatory now because of the new law, the SIM Registration Act (Republic Act No. 11934), which aims to counter cyber crimes, strengthen the country’s security, and protect citizens from scams. Registration of TM SIM users, new or old, allows mobile access without interruptions and meets government requirements.

Registering is easy and fast, you can do it with the GlobeOne app or the official website. Users who purchased a TM SIM card before December 27, 2022, and haven’t registered it may lose access to the SIM card. In that case, you will have to register a new TM SIM card to stay connected.

As Touch Mobile is owned by Globe Telecom, TM SIM Registration is the same as Globe’s. This applies to all TM users, old and new, who must register their SIMs under the new law as the registration is mandatory to continue using the network services.

The primary aim is to curb SIM card misuse, unsolicited advertising, and other forms of online deception. The user has to provide correct and verifiable information corresponding to a government ID in order to complete this registration.

SIM Registration is a compulsory requirement with SIMs on or before June 30, 2023. Users register for TM SIM online by completing the steps subsequently stated in this article. In order to register through the globe portal, one has to do the following steps:

 globe.com.ph/sim registration. Once on this website, registration instructions will be displayed for you in detail.

Verification of your SIM is done through OTP, delivered through SMS to the registered number.

All users that are subscribers of Globe Telecom are obligated to register their SIM cards under the SIM Registration Act (RA 11934) also referred to as Globe SIM registration. This legislation was put in place in order to more effectively address digitally associated security issues, mobile fraud, and user identification.

Finishing the registration under Globe enables the protection of identities while also allowing access to essential services like voice calls, SMS services, mobile data, and other functionalities. Not registering your Globe SIM on the other hand, can lead to suspension of access to the services and/or total deactivation of the SIM.

Requirements for Globe and TM SIM Registration

You need to collect documents, personal information, and details important across the internet before registering a Globe or TM SIM because registration needs all prerequisites done beforehand. The law known as SIM Registration Act (RA 11934) requires the collection of validated information to improve the safety of digital services and to avoid the illegitimate use of services offered via mobile.

Requirements for TM and Globe SIM registration in detail

Complete Name – This is the name you were given at birth, consisting of your first name, middle name, and last name.

Birthdate/Day – Providing the date in the format of day, month, and year is required.

Sex – Gender identification which could be male, female, or other based on personal preference.

Nationality/Place of Birth – There are two details that you need to provide pertaining to citizenship; your nationality (country of origin) and place of birth (city of birth).

Residential Address – This refers to your current address of residence, and for verification purposes, must be detailed including street and postal code.

Mobile Number (Globe or TM SIM) – A required registration mobile number that is either a Globe or TM SIM number.

ID Number of Valid Government-Issued ID – Any government provided identification such as a driver’s license, national ID, or passport will work. This aids in confirming your identity.

Selfie – A registration selfie taken of the person will be used for verification purposes. The person registering the SIM card needs to be the same person who is on the ID provided.

You need to submit one o. the following government issued IDs. Here are some of the IDs accepted by Globe Telecom and TM (Touch Mobile): Accepted “useful identification” Include, but are not limited to:

Philippine Identification, as in National ID 

• Passport

• Driver’s License 

• Social Security System ID 

• UMID Card: Unified Multi-Purpose ID

• Senior Citizen ID

• PhilHealth ID 

• Voter’s ID 

• Professional Regulation Commission ID 

• NBI Clearance

• IBP ID (Integrated Bar of the Philippines) 

• OWWA ID (Overseas Workers Welfare Administration)

• BIR ID (Bureau of Internal Revenue)     

• PWD Card (Persons with Disability)

• Firearms License 

• Police Clearance 

• Older Person Card  

SEC Certificate of Registration – for businesses/organizations  

In order to register through the GlobeOne App or via the official registration portal, you must have the following:

• A Personal Computer, Smartphone or Tablet

• An Active Internet Connection

• Access to the Camera of the Device for self-portrait and ID Photograph Capture

According to Senate Bills 1192 and 2223, all subscribers under Globe and TM are required to register their SIM cards. Failure to register will result in loss of service or the SIM card becoming inactive. Fortunately this duty can now be completed through the effortless means of registering on the Globe Telecom webpage or downloading the GlobeOne Application.

As for the other two methods

🔗 Globe SIM Registration Through the Globe SIM Registration Website

Through the registration portal, users can register their Globe SIM easily online. This is how it can be done:

Step-by-Step Guide:

• Register your Globe SIM card through the wireless portal

• Log on to: https://new.globe.com.ph/simreg

Hit on SIM registration and portals.

• Don’t forget

• Put on your 10 digit Globe mobile number

• Also remember,

Your SIM needs to be in active mode in your mobile device.

Put on Register

Check your message app together with your mail box. You should find a One-Time Password (OTP). Within a period of five minutes, you need to type the OTP onto the screen in order to further the process.

– Full name

– Sex

– Age of user

– Ethnicity

– Residential CAD

– ID ( Citizenship-ID) 

• Clear snapshot picture of the individual selfie

• Government ID like birth (less than 2MB)

• Also remember to put a flag for the privacy agreement of Globe.

• Click on Agree Flag of Protective Clause along with Description Agreement with Terms of Globe Telecommunication

• Put flag stating that they have agreed to all aforementioned terms

Touch Mobile (TM) subscribers can also register their SIM cards using the GlobeOne App for added convenience.

Easy Steps To Follow:

• Get The App

• The GlobeOne App can be found in the Apple and Google Play App Stores.

• Log Into the App or Sign Up for an Account

• You can log into the App using your TM number.

• New users can sign up using their mobile number.

• Commence Registration

• Select ‘Register Your Number’

• Put In Your TM Number

• Press ‘Continue’ to move on.

• Accept Terms and Conditions

• Read them and if you accept the Terms, click to continue.

• Verification through OTP

• Type in the One-Time Password(OTP) that has been sent to your cell phone.

• Fill out the Registration Form  

• Input the following details:  

• Complete the required fields  

• Your Full Name  

• Your Date of Birth  

• Your Gender  

• Your Address  

• Your Nationality  

• Upload Documents  

• Upload a blurring free, live selfie photo, and a government-issued ID.  

• All files should not exceed 4MB.  

• The image should not be blurred.  

• Choose an ID Type  

• Chose an ID available on a drop down list e.g Passport, National ID, Driver’s License.  

• Review and Submit  

• Check that all your data is entered correctly.  

• Click “Submit” to finish the registration.  

• Pending confirmation  

• The app will let you know when the SIM card registration has been successfully completed.

The new TM SIM Registration guidelines require every consumer, new or existing, to register their SIM cards to meet the security protocols. Below are some helpful insights towards why this step should be taken:

Improved Measures for Security

The registering process of the SIM card associates it with the verified user, hence providing protection against SIM card identity fraud and other types of identity scams which are common in the current age. The authorities are able to monitor users mobile network for abuse more efficiently.

Obligatory Terms

Per the guidelines TM mobile supplies, unregistered SIM cards will automatically get deactivated. This means no incoming or outgoing calls, texting, or data services will be available until the registration is done. Registration of TM old SIM cards ceased in December 2022, so now only new SIM cards have the ability to register.

1. Access to Exclusive Promotions:

Users of TM SIM who register with us are able to access exclusive deals and free services offered by us. For instance, TM subscribers can enjoy up to 5GBs of free data after registration along with several text/call bundles.

These offers serve as an advantage especially for mobile subscribers who use data and other communication services immensely.  

In Compliance with Government Policies: 

The registration of SIM enables that all users are complying with policies set by the state aiding in the security of the state mobile services by reducing the possibility of fraud and other associated risks.

In case you have not performed a post-verification check after completing your registration for a Globe SIM, you may need verification in order to keep your mobile services active without interruptions. Outlined below are effortless ways of verifying if your Globe SIM is registered.

1.Confirm SMS Receipt

Upon finalizing the registration steps, a confirmation SMS will also be sent to your registered phone number, this ensures that you will receive your verification due to the assistance of mobile network registration.

Ensure to check your mobile inbox to receive messages from Globe Telecom regarding the level of success achieved with your SIM. 

This protects that registration confirmation will be provided immediately upon submission or within the next minute or two from submission alongside other registration forms.

Tip: Make sure you do not delete messages as they can be used at a later date for registration queries.

2 Use the GlobeOne App

Registration can as well be attained via the GlobeOne Application, enabling ease of access without the need of connecting the device to a network.

Take the following steps:

• Download and install the application on your smartphone.

• You can easily receive guided help through logging in via a globe mobile number assigned to you.

• Registration is simple it only requires you to enter your mobile details in its homepage, after which you can access different features such as verification status of SIM cards.

If your SIM is pre-registered, the App will tell you so on screen simulations.

Note: Don’t forget to check if the app is up to date so you avail of more features and conveniences.

3.  Via Registration Website

Member area enables users to easily receive verification on services they pre-registered for through using the web-based page rather than mobile app responses.

Read the instruction steps below:

• Globe’s website contains the registration form at: new.globe.com.ph/simregistration

• Create an account or log in to your existing one using your mobile number.

• Once logged in, check the registration status area to obtain details about the status of your SIM card.

• If an SMS confirmation hasn’t been received yet, or would like to verify the information, feel free to call support:

• Use the universal telephone number 211 on your mobile.

• Alternatively, you can initiate a chat on the Globe website or Chat on the GlobeOne application.

• An authentication process requires providing the mobile number alongside other necessary information.

Do you prefer face-to-face sessions

The SIM registration processes can also be performed in any partner outlet or Physical Globe store.

Take with you:

• Your mobile phone with the SIM inserted

• An identity document, issued by the government.

• You will be assisted by someone in the verification and registration further actions, if required.

Registration of TM SIM for foreign tourists and holders of other visas are allowed, suggesting that they have access to the necessary documents and requirements.

As in the case of all Philippines citizens, the procedure of SIM registration for foreigners follows the same protocol. However, other documents are needed proving that you actually are from another country. Find the valid documents below.

Passport Photocopy

Pro_Affidavit form wherein the domicile stated is bound Philippines the residential of. “Proof of Address of Residence period in the Philippine”.

Civil registrar birth certificate 

Foreigners are allowed to use their SIM card for a period of thirty (30) days, after which it will automatically expire.

• ACRI certificate

• Alien Certificate of Registration

• Id card

Permit to alien employment issued by the Department of Labor and Recruitment Power in Philippines

Other form of ID issued by Government

• An email account still in validity

• comb method holder Direct link of TM SIM Registration change is available online

For those who have made a mistake when registering their SIM or if there is the need to change personal details like name, ID number, address, etc., Globe SIM Registration allows users to modify their registration details. Check the steps below to change your SIM details using the official portal:

Step by Step to Update Needed SIM Details

• Register within the Globe SIM Registration Portal

• Open your browser and click: https://new.globe.com.ph/simreg

• “View or Edit Your Details” 

• On the homepage, search for “Enter your number” section.

• Click “View or edit your details” which is right below.

• Fill In Your Mobile Number

• Type in and submit your 11 digit globe mobile number (example: 0917XXXXXXX) and then click Next.

• Change The Required Info As Necessary

• Once you log in, go to the “Update Information” page.

• At this point, you can change the following:

• Full name

• Home address

• ID type or ID number

• Any other details as deemed fit

• Finalization

• After editing these details just click on “Submit” to etch the changes.

• A One Time Password (OTP) will be sent to the mobile number you registered with.

• If you want to finish the verification process, do not forget to type in the OTP.

• Your newly provided details will undergo evaluation and processing.  

Receive Confirmation  

You shall receive a confirmation text notifying you that your details have been updated successfully, after the confirmation process has undergone changes.  

Important Notes:  

Ensure the new inputs are as per the valid government allotment.   If your account ID details are modified, uploading a new selfie ID may be mandatory.   This procedure is applicable only for registered SIM cards. If your SIM is unregistered as of now, you have to first complete the registration.

Registering your SIM card with Globe has its fair share of advantages and perks, especially when it comes to user’s safety as well as the country’s safety and digital well-being. Below are some of the major advantages: 

1. More Security and Reduction of Fraud

Fraud mobile scam is a significant challenge over the world and registering your SIM card with Globe enables you to be safeguarded with this concern. By registering and verifying your identity with Globe, they can: 

Prevent and expose SIM Card swapping,

• Identity concealment and theft 

• Unverified and unauthorized access  

• Abuse of your mobile account in criminal acts is also preventable

Furthermore, protection is as well guaranteed with the mobile number services, so sustain seamless servicing and protection over your private data. In conclusion, with more control, enhanced servicing, more protection, lower risk of scams is guaranteed.  

2. Uneganged Mobile Services

As per the official announcement by Globe, without SIM card registration, services like calling, receiving calls, SMS as well using mobile data and internet will all face temporary lock or suspension.   On the other contrary, with registration, you get uninterrupted mobile access and freedom.

3. Adhering to Government Policies

SIM registering is required under the Republic Act 11934 also known as the SIM Registration Act. The purpose of this legislation is to minimize mobile perpetrated criminal offenses such as: 

Philippine TM (Touch Mobile) users under the Globe Telecom network enjoy reliable services, enticing security features, and affordable promo offers. Here’s a structured summary:  

TM Promo Types  

To address your communication and data needs, TM provides two major types of mobile promos:  

1. EASYSURF Promos  

These data offers are economical and suitable for social media use as well as other browsing activities.  

How to Register EASYSURF:  

Dial *143# and follow the on-screen instructions.  

Text EZ<Price> (e.g., EZ50) and send to 8080.  

2. ALL NET SURF Promos  

These bundles offer mobile data alongside unlimited calls and texts to all networks.  

• Use the GlobeOne App or GCash.  

• Text ANS20 and send to 8080.  

• Dial *143#. 

TM offers a variety of affordable promos packed with great value to keep you connected without breaking the bank. Below are some of the popular promo options available:

Promo Code	Details	Validity	Points
REWUNLICALL	100 MB data	1 day	2
SURF100MB	20 minutes call + 20 text msgs	1 day	2
REWCOMBO2	Unlimited TM calls and texts	1 day	2
REWCOMBO4	Unlimited TM calls and texts	1 day	4
RECALL	Unlimited TM calls + 100 MB	1 day	4
REWTXT	Unlimited texts + 100 MB	1 day	4
SURF250MB	100 MB data	1 day	6
REWCOMBO10	Unlimited calls, texts + 100 MB	1 day	10
SURF500MB	500 MB data	1 day	10
SURF1GB	1 GB data	1 day	10

Important Notes:

• TM SIM promos in the Philippines are frequently updated, often on a weekly or monthly basis.
• For the most current and accurate promo details, visit the official TM website or contact TM customer support.
• Aside from mobile promos, TM also offers affordable landline call promos to suit your communication needs.

After successfully registering your TM SIM, new users are rewarded with an exciting welcome bonus. Here are the details of the offer:

• 5GB Free EasySurf, which includes:
  • 2 GB of regular internet data
  • 3 GB FunALIW Pack
  • Unlimited text messages to all networks

This bonus is valid for 30 days from the date of activation.

How to Claim Your Bonus

Simply text FREEEZ50 to 8080. You will receive a confirmation message once your bonus has been activated.

 

For questions regarding TM SIM registration, these official contact channels can be of assistance:  

• Landline Hotline: (02) 7730-1500   

• Mobile Support: Dial *808 using TM number  

These are support lines for SIM registration and related queries.

All over the Philippines, TM mobile services are of the highest quality. Some of the most notable features are:  

– Complete nationwide coverage including remote and rural areas.  

– Access to promos and offers that won’t break the bank.  

– 5G-Ready SIMs:  

If you’re located in a 5G serviced area and have a compatible smartphone, TM customers can enjoy ultra-fast TM SIM internet acces.  

This is ideal for traveling as it allows for seamless surfing, gaming, video calls, and streaming.  

🔐 TM SIM Security & Protection  

Under the SIM Registration Act in the Philippines, TM security policies provide every registered user strong protective measures:  

– Protection from sms scams, fraud, and identity scams.

– Legal protection from data or mobile usage breaches by the government of the Philippines.  

– Additional peace of mind with verified and encrypted registration of the sim card.

If you are facing issues TM SIM card registration, then you are not the first one to face such issues. Mentioned below is a strategy which administrative users resolve issues. 

1. TM SIM Card Registration Not Responding

If TM SIM registration is not responding it is either SIM card reading glitch or some technical problems. In such a scenario, the following actions may assist:

Steps to Resolve: 

1. Power off mobile

2. Remove SIM card tray gently

3. Clean up any dirt of SIM card by gently wiping so that it is free of dust or moisture by way of a clean and dry piece of cloth. 

4. Place SIM card back in mobile device in the right way. 

5. Register the SIM card again to check if final step works.  

 2. ID Verification Failed 

Mostly during the verification of the ID to grant the user access the problem is misplaced document.Also, file quality must not be low grade to cause further issues. 

• How to Fix Document Identification Issues:

• Ensure all images do not contain shadows.

• Image formats acceptable includes: HEIC, PNG, JPEG, and PDF.

• JPEG file enlargement must be below 4mb.

• Double check that the ID corresponds with the personal information you provided on the form.  

• If necessary, utilize a scanner or phone scanning app to enhance legibility.  

3. TM SIM No Signal Troubleshooting  

A TM SIM may not register in your phone, leading to the device not recognizing the TM SIM or showing “No Signal” and “No Service” alternatives.  

How to Resolve No Signal:  

• Take out the SIM tray and wipe the SIM card with a lint-free cloth.  

• Reinsert the SIM, taking care to do this carefully.  

• Update carrier settings (for iPhone: go to Settings, then General, then About).  

• Reset network settings (Settings>Reset>Reset Network Settings).  

• Follow these steps and then properly reboot your phone.  

• These procedures assist in refreshing the network and TM detection should enable correctly.

TM SIM registration is mandatory under the SIM Registration Act (RA 11934) to prevent fraud and ensure mobile security. All TM users must register online using a valid ID and selfie, or risk service deactivation. Foreigners can register with additional documents for 30-day access. Users can update details anytime and get support for issues. Registering keeps your mobile services active, secure, and compliant with the law.