Globe And TM SIM No Signal Error or No SIM Card Detected: Solutions 2025

If you’re dealing with the annoying TM “SIM no signal” or “No SIM card found” errors, don’t worry – you are not alone. Due to numerous factors, including network issues and device configurations, a lot of TM SIM users struggle with this issue. This guide explains the most common issues and provides step-by-step practical solutions to fix the connection problems for users of Android and iPhones, including those who are traveling internationally.

If your TM or Globe SIM card is showing “No Signal” or “No Service” on your Android phone, don’t worry. Try these simple steps to fix the problem:

Turn Airplane Mode On and Off

• Swipe down from the top of your screen to open quick settings.
• Tap Airplane Mode to turn it on. Wait for about 30 seconds, then turn it off again.
• This refreshes your phone’s network connection.

2. Restart Your Phone

• Sometimes, a quick restart can fix minor network issues.
• Hold the power button and restart your device.

3. Remove and Reinsert Your SIM Card

• Turn off your phone.
• Take out the SIM card and gently clean it with a soft cloth.
• Put the SIM card back in properly and turn your phone on.

4. Reset Network Settings

• Go to Settings > System > Reset Options > Reset Wi-Fi, Mobile & Bluetooth.
• This will reset your network settings to default and may fix the issue.

5. Select Your Network Manually

• Go to Settings > Connections > Mobile Networks > Network Operators.
• Tap on “Select manually” and choose your network (Globe or TM).

6. Check for Carrier Updates

• Sometimes, your phone needs the latest carrier updates to connect properly.
• Go to Settings > About Phone > Software Update and check for updates.
• If an update is available, install it and restart your phone.

7. Make Sure Your SIM Card is Activated

• If you just bought a new SIM, make sure it’s activated.
• You can usually activate it by dialing *143# or by contacting Globe support.

8. Test Your SIM Card in Another Phone

• If you’ve tried everything and still have no signal, put your SIM card in another phone.
• If it works in the other phone, your device may have a problem.
• If it still doesn’t work, you may need to replace your SIM card.

9. Contact Customer Support

• If nothing works, contact Globe or TM customer support or visit a service center for help.

Having an understanding why your TM SIM shows no signal, or not being detected at all is the first step to solving the problem. It is wise to consider the following common reasons:

No network coverage or weak coverage

There are areas where signal reception happens to be weak, thus leading to no signal errors.

Problems with inserting or placing a simcard: A simcard which is inserted loosely, or a card which is dirty due to dust will fail to connect properly or deliver results and signals.

Airplane mode turned on inadvertently

If airplane mode is turned on, arriving and outgoing connections will be obstructed.

Software or carrier settings that are not up to date: Older carrier settings have the tendency to create issues with setting up connections.

Congested or outage networks: Strained or no-work situation in a network affects the ability to deliver and accept signals.

Electronic damage to sim card or phone some times leads to kyu-signals reception problems: Once the SIM, or phone, gets physically damaged, it becomes impossible to receive incoming signals.

Failed or incomplete activation of SIM registration: A SIM that is not registered or activated will not be able to connect with network126.

Read Also: TM SIM Registration

If you run into the “TM SIM no signal” or “no SIM detected” error, try the following simple steps to resolve the issue prior to contacting the support center:

Toggle Airplane Mode

• Activate airplane mode for approximately thirty seconds, then turn it off to refresh your network connection.

Restart Device

• To troubleshoot temporary issues, turn your phone off completely, wait for 30 seconds, and then turn it back on.

Remove and Reinsert SIM Card

• Power off your cell phone.
• Take Sim card out and gently scrub it with a soft cloth.
• Put the Sim back in place securely and turn on the phone.

Reset Network Settings

• For an Android: Go to Settings > System > Reset Options > Reset Wi-Fi, Mobile & Bluetooth.
• For an iPhone: Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.
• This method usually works well for resolving connection issues.

Manual Network Selection

• Turn off auto network selection and choose the Globe/TM network manually:
  For Android: You have to go through Settings then select Connections. Next select Mobile Networks, finally, find Network Operators.
  For iPhone: You need to go to Settings, then Cellular, finally select Network Selection. matic network selection and manually choose Globe/TM network:
  • Android: Settings > Connections > Mobile Networks > Network Operators.
  • iPhone: Settings > Cellular > Network Selection.

Check for Carrier Updates

• Make sure to change your carrier settings to the latest version:
  iPhone: Go to check Settings then General then About (there might be prompts to follow choose them)
  Andriod: Settings, then About Phone, then Software Update.he latest version:
  • iPhone: Settings > General > About (follow prompts if update available).
  • Android: Settings > About Phone > Software Update.

Enable Data Roaming (For Users Abroad)

• Head on over to Mobile Network settings and turn on roaming to connect when outside the Philippines.

Verify SIM Activation

• To see the activation status of your TM SIM card, dial the number *143#.
• If your TM SIM is not active, reach out to TM support so they can reactivate it for you.

Test SIM in Another Phone

• Put your TM SIM in another unlocked phone
• If it works, the original device has problems.
• If not, think about changing the SIM card.

Read Also: TNT SIM Registration

Android Devices

• Go to Settings, then Mobile Networks to see the mobile network settings.
• Adjust network settings of mobile operators to reset or manually select as required.
• Look for available software and carrier updates often.

iPhone

• To remove network problems, go to Settings > General > Reset > Reset Network Settings.
• To update carrier settings, go to Settings > General > About.
• Check if LTE or 5G under Mobile Data Options is turned on.
• Factory resetting (Erase All Content & Settings) is a last option after backing up data.127

As TM SIM cards are part of the Globe network, there are auxiliary signal issues. A TM SIM using Globe’s infrastructure has no signal; the same service restoration procedures apply. Trying to connect manually to the Globe/TM network prevents failures of automatic network selection.

If you are traveling outside the Philippines and your TM SIM shows no signal:

• Switch on international roaming in the Mobile Network options of the phone.
• Choose the strongest available local network manually.
• After enabling roaming, you should restart your device.
• Check TM’s website for status and updates concerning roaming features.
• If these problems continue, you should reach out to TM support otherwise a local SIM might provide better coverage126.

In the event that none of the options above work to restore your TM SIM signal, professional assistance may be necessary.

Unresolved signal problems even after trying to fix them.

Trouble with your hardware or damaged SIM card.

Service disruptions in your locality.

Contact TM Support via:

Page on Facebook: TM Tambayan

Hotline for TM: 808 (for users of Globe or TM SIM card)

For customer support, they can help with getting a new SIM card, fixing any issues with activation, or telling you updates about the network246.

• Having TM SIM registration and activation status done is very important for accessing the network.
• Confirm that your device is configured to the proper network type (2G, 3G, 4G, LTE, or 5G) for optimal performance.
• Network registration problems might occur due to incorrect date and time settings; these should be set to automatic.
• Always remember to backup your data before attempting a factory reset, which should be done as a last resort.
• Make sure to routinely clean your SIM card to ensure that dust and debris do not compromise incoming signal reception.

The reasons for receiving “TM SIM no signal” or “No SIM card detected” errors can vary, but in most cases, problems can be resolved by performing simple steps like enabling and disabling airplane mode, restarting the device, taking out and inserting the SIM card, resetting the device network settings, and updating the settings.

These steps can be undertaken whether you are in the Philippines or are roaming abroad, and will restore the connectivity of your TM SIM. If all else fails, the most convenient option is calling TM customer support; this way you can rest easy knowing that they will ensure your service is fully operational.